Terms and Conditions

Details of the conditions of service

General conditions:

  • Minimum rental for free kilometers: equal or superior to three days.
  • Services for short periods (less than three days) in function of assigned mileage.
  • According to category
    Requirements:
    People and International Companies:

  • Acceptance of General Conditions, Signing Lease Agreement and Attachments.
  • Driver's license in force and competent - according to class required by law according to category.
  • Older than 25 years, Automobiles, SUV 4x2.
  • Older than 30 years SUV 4x4 and Vans Double Cab 4x4 and VAN.
  • Imprescindible Guarantee: Credit card with available space for the value of the lease and deductible according to category; signature of the contracting party in sales notes (guarantee and payment)
  • National Companies:
  • Acceptance of General Conditions, Signing Lease Agreement and Attachments.
  • Driver's license in force and competent - according to class required by law according to category.
  • Older than 25 years, Automobiles, SUV 4x2.
  • Older than 30 years SUV 4x4 and Vans Double Cab 4x4 and VAN of passengers.
  • Imprescindible Warranty:
    A.- Credit Card with available space for the value of the lease and deductible according to category; signature of the contractor in sales notes (guarantee and payment)

    B.- Cash deposit for the value of the Collision and Lease deductible. In both cases (A or B) it is required to send Purchase Order expressly accepting the payment of the lease and the deductible in case of damages and expenses of rescue and return to the origin, indicate name of the authorized person and telephone of contact.
    Way to pay:
  • Credit Card for the total lease. Available in face-to-face mode.
  • Cash: Available for deliveries in Puerto Natales. At the time of delivery of the vehicle for 100%. Available for delivery to Airport or Puerto Natales Agency. Bank transfer to our current account for 100%. For deliveries in another place other than Puerto Natales. Bank transfer to our current account 50% prepaid, balance at the time of delivery of the vehicle.
  • Payment Currencies:
  • Chilean Pesos.
  • Argentine Pesos.
  • Dollar.
  • Euro.
  • When to pay?
  • Before the start of the trip at the time of receipt of the vehicle.
  • In the event of an accident, the contract must be closed at the Agency and all charges paid by the tenant before leaving the region.
  • Additional Service:
  • Departures abroad: Argentina, permit and insurance:
  • From one to seven days CL $ 90,000
    From eight to fourteen CL $ 120,000
    From fourteen to twenty-one or month CL $ 150,000.
    Other countries consult.
  • Chains CL $ 4,500 .- daily. (available in winter season)
  • Night delivery 20:00 - 24:00 hrs. CL $ 15,000 .- (one way) Transnoche 00:00 a.m. - 06:00 a.m. CL $ 20,000 .- (one way)
  • Last minute requirement - Baby chair CL $ 5,500 .- daily.
  • Pick Up Puerto Natales con Drop Off en Puerto Natales CL$ 60.000.- (one way)
  • Delivery outside the urban radius up to 15 kms. around Puerto Natales: CL $ 15,000 .-
    Crystal Coating:
    Available: Exemption of payment Front Windshield CL $ 10,000 .- daily
  • Spare secondary tire, available only for double cab 4x4 cabs.
  • Requires international permission and authorizations:
  • Pick Up in Puerto Natales and Drop Off in El Calafate CL $ 220.000.- (one way)
  • Pick Up in Puerto Natales and Drop Off in Ushuaia CL $ 350.000.- (one way)
  • Other cities of Pick Up and Drop Off consult.
  • Rate includes:
  • IVA 19%.
  • Two drivers with no additional charge.
  • Kilometers Free for leases equal to or greater than three days.
  • Vehicle damage insurance and limited liability coverage with Deductible.
  • Variable:
    Cars, Trucks 4x2:
  • Minor Damages: Those who suffer from the vehicle, and who are assessed under or up to the amount of the collision deductible.
  • Collision: 23 U.F. plus VAT. approx. Dollar $ 1,000.-
  • Overturning: 45 U.F. plus VAT. approx. Dollar $ 2,000.-
  • Debarrancamiento: 67 U.F. plus VAT. approx. Dollar $ 3,000.-
  • There is partial or total destruction of the vehicle. In all cases plus rescue and return costs. Station Wagon SUV 4x4 / 4x2 and Cab trucks Double Cab 4x4 and VAN 6-7-8-9 PAX.
  • Minor Damages: Those who suffer from the vehicle, and who are assessed under or up to the amount of the collision deductible.
  • Collision: 33 U.F. plus VAT per collision. approx $ 1,500.-
  • Dump: 67 U.F. plus VAT. approx. Dollar $ 3,000.-
  • Debarrancamiento: 78 U.F. plus VAT. approx $ 3,000.
  • There is partial or total destruction of the vehicle. In all cases plus rescue and return costs.

    Important

    The deductible or deductible of insurance: is a direct cost of responsibility of the lessee, which, must be paid at the time of returning the vehicle with new damages (at the time of closing the contract); (if caused by the lessee and / or authorized drivers) or indirect (caused by a third party and / or nature events) during the lease period.
  • Route map.
  • All maintenance services Ok.
  • Glass with 3M shielding and polarized (only SUV according to availability).
  • Alarm in vehicles with factory equipment.
  • Baby-Infant seat free of charge for reservations made in advance.
  • Does Not Include:
  • Assistance in Route outside the urban radius of Puerto Natales (or Remote Areas).
  • Change of vehicle in case of incorrect fuel loading u **.
  • Replacement of vehicle in case of loss without having paid rescue costs, transportation to the origin and deductibles of the vehicle lost.
  • Fuel Gasoline
  • Repair of punctured tires and / or replacement of destroyed tires during the lease period.
  • Glass Coverage (glasses) of the vehicle, except exemption agreement (additional service)
  • Transport of Replacement Tires or Service of Repair of punctured Tires.
  • Transfers in Ferries.
  • Tickets to National or foreign parks.
  • Replacement of Engine Ignition Keys in case of loss.
  • Insurance cover in case of damage and breakage of the radiator, damage and breakage of the oil tank (sump) resulting from: engine casting; damage and rupture with result of: casting of Gearbox (transmission) without occurrence of: collision / overturning / debarking.
  • ** Other cases contemplated in the particular conditions of the lease. Important Recommendations:
  • The period required by you is at the time of greatest demand for services, we thank you for informing us of your decision, as soon as possible, in order to reserve your vehicle.
  • Our service includes insurance with a deductible or franchise, and you can hire complementary coverages with your credit card issuer before traveling for leases outside your country of origin and for use on gravel, sand and dirt roads.
  • Hire travel insurance in case of emergencies of any type.
  • More than four days after the issuance of this response, we thank you for requesting revalidation of the quote, in order to confirm actual availability.